If the person you’re interacting with is slammed and needs a piece of information fast, don’t launch into your life story. Cut to the chase and give them the information. If they want to shoot the breeze and your schedule allows it, relax and engage in some of that, too, as appropriate.
When a person adjusts to another’s style and situational needs, it can lower tension and increase productivity.
This adaptive behavior requires intentionality until it becomes natural. Like so many other things in life the return is there as long as one is willing to make the adjustments.
Next week: I goof off.